FAQ
Here you will find answers to some general questions that
I am frequently asked by prospective and current clients
Prospective Clients
Is it better to do psychotherapy in person or does the online modality work the same?
I have been developing and researching digital platforms for the development of mental health services since 2015. I have published numerous articles on the potential and effectiveness of this modality. You can find some of this content in my CV and online. Online psychotherapy works just as well and some people even prefer it. I can assure you that intimacy, trust, and cooperation are processes that are established very effectively online.
How do I cancel and reschedule sessions?
I have a late cancellation policy, so before you reschedule or cancel your session, please take note of these charges: within 48 hours notice you will be charged half the fee, and within 24 hours notice you will be charged the full fee. I do not cancel these charges for minor illnesses as it is still possible to work with online sessions. I ask all my patients to honor and respect this policy and to rearrange sessions only when truly requested. Please note that regular delays, cancellations or rescheduling of sessions will be addressed in therapy. I do not offer any refunds should you change your mind during a session package. Thank you in advance for this policy.
What is the recommended frequency of sessions?
This depends on your intentions and goals, your time and your economic possibilities. For most people, to begin with it is sufficient to do sessions once a week, with cycles of 8-10 sessions.
For non-urgent issues once every two weeks is a good frequency, so you can continue to work on issues as they arise and stay in touch with your healing process. You can also use packages or 7 or 8 sessions for monthly sessions.
Can I pay cash?
To date, the transaction for the healthcare service must be traceable. It is not possible to pay in cash. You will receive a digital health receipt at the end of the month via email.
Do you work with people with non-heterosexual and non-binary gender identities and sexual orientations?
Certainly. I have supported people belonging to the LGBTQIA+ community and have training and experience in working on psychosexuality in all its forms.
Do I need a long-term path or are a few meetings enough?
Most problems will require some effort from you. If you have a problem that has been recurring in your life for many years and is also affecting you emotionally and physically, then it is best to assume that you will need ongoing work to make substantial progress. For minor problems, assistance or to get a solution to a relationship, for example, you can do a one-off session. But if you are working on relationship patterns, then this is a long-term therapy. More serious problems such as eating disorders, severe depression, physical illness or trauma, obsessive compulsive disorder, other extreme states, or problems that have been present for many years will require continuous therapy for at least six months on a weekly basis as these are complex problems with many aspects. Levels to heal and process. Most patients choose to maintain a long-term relationship, returning as and when necessary.
Are you supervised?
Certainly. I am regularly supervised and trained to work with all psychological problems. No topic is taboo. I trained for more than 10 years in the fields of psychiatry, affective neuroscience and psychotherapy.
Common Issues
I don't feel expressed here, and I'm struggling to assert my identity, my ideas, and my feelings. What can I do?
This is a profound and very common experience for expats. When you move to a new country, you are navigating more than just a new city; you're in new social and cultural territory where the familiar ways of expressing yourself may no longer work or be understood as they once were. This can lead to a frustrating and isolating feeling of having lost a part of yourself.
Psychotherapy offers a dedicated and supportive space to explore this very challenge. It is a place where you can safely rediscover your voice, untangle which parts of you are adapting to a new culture, and which parts are essential to your core identity. Together, we can work to build the confidence and find the language to assert your true self—your ideas, feelings, and identity—in a way that feels authentic and effective in your new life here in Milan.
I've moved to Milan and feel very lonely. Is this normal and can therapy help?
Feeling lonely after a big move is an incredibly common and valid experience. You're navigating a new culture, language, and social environment, often without your usual support system. Therapy provides a confidential, non-judgmental space to explore these feelings, understand their roots, and develop strategies for building meaningful connections and feeling more at home in your new life.
I'm in an intercultural relationship and there are communication issues with my partner. Can therapy help?
Yes, absolutely. Intercultural relationships are incredibly enriching, but they can also bring unique communication challenges. Differences in cultural backgrounds can shape how we express emotions, handle conflict, or see the world. Therapy, especially with a therapist who understands the expat experience, provides a neutral and supportive space for both of you. It helps you untangle cultural misunderstandings from personal ones, develop new communication tools, and build a deeper, more resilient connection.